Warranty Policy
Our 3-year warranty covers your custom seat covers against manufacturing defects.

At DriveValia PVT LTD, we stand behind the quality of our products. Every custom seat cover set is backed by a comprehensive warranty that reflects our confidence in the materials and craftsmanship that go into each order.

Warranty Coverage:

All DriveValia seat covers are covered by a 3-year warranty against manufacturing defects from the date of delivery. This warranty covers:

  • Defects in materials — including leather cracking, excessive fading, or tearing under normal use
  • Defects in workmanship — including seam separation, stitching failure, or structural issues
  • Fitment guarantee — if the covers do not fit your vehicle as specified at the time of order
✅ What's Covered

Manufacturing defects in materials and workmanship under normal, non-commercial use. If a defect is found to be our fault, we will repair or replace the affected seat cover(s) at no cost to you, including shipping.

❌ What's Not Covered

Damage caused by improper installation, accidents, misuse, abuse, commercial use (rental fleets, driving schools, etc.), exposure to extreme chemicals or solvents, pet damage, cuts or punctures, and normal wear and tear including gradual colour fading over extended periods. The warranty does not cover claims arising from providing incorrect vehicle information at the time of order.

Fitment Guarantee:

If your seat covers do not fit your vehicle despite providing accurate make, model, year, and trim information, we will work with you to resolve the issue. This may include providing a replacement set with corrected specifications or issuing a full refund. Please note: you must provide your correct vehicle details at the time of ordering. If incorrect vehicle information was provided by you, the fitment guarantee does not apply.

How to Make a Warranty Claim:

  • Contact us at support@drivevalia.com with your order number
  • Provide a description of the issue and clear photographs showing the defect
  • Our team will review your claim within 2–3 working days
  • If approved, we'll provide instructions for return or replacement

Resolution Options:

  • Repair: We may repair the defective cover(s) at our facility
  • Replacement: We will send a replacement set or individual covers as needed
  • Refund: In cases where repair or replacement is not feasible, a full or partial refund will be issued

Warranty Transfer:

The warranty is tied to the original purchaser and is non-transferable. If you sell your vehicle, the new owner does not automatically receive warranty coverage on the seat covers. However, if you'd like to discuss a specific situation, please contact us at support@drivevalia.com.

How to Extend the Life of Your Seat Covers:

  • Clean regularly with a damp microfiber cloth and mild leather cleaner as needed
  • Avoid prolonged exposure to direct sunlight where possible (use sunshades in summer)
  • Condition the leather every 3–6 months to maintain suppleness
  • Avoid sharp objects, pets with claws, and harsh chemicals on the leather surface

Questions? Contact our support team at support@drivevalia.com and we'll be happy to help.